A man paddles north in a kayak so brilliantly green that it matches the water beneath him.
A young Belizean in a sideways red ball cap, a basketball jersey and white baggy Gekko shorts, his hands clutching a small throw net, pursues a school of feeding snapper close to shore.
Belizeans, expats and visitors, it is not your imagination. Internet service really has been horrible.
Belize Telemedia Limited says that its system has been under attack from outside forces, possibly from China, sending Denial of Service (DoS) attacks that consume vast resources, forcing the company to shut down service.
Basically, the attacks create a massive traffic jam on the Internet servers, making it nearly impossible for a company like BTL to handle legitimate traffic. Read the rest of this entry »
Saturday morning we set off in search of the single most-prized possession on Ambergris Caye: A home WiFi connection.
Just about every bar, café and restaurant on the island serves WiFi with your drinks and meals. That works once in a while but do you really want to be knocking back a half-dozen beers every day while checking your e-mail and uploading pictures?
You can see the problems involved in having to eat or drink every time you want to get on the Net. I can see the future me: an overweight, slightly alcoholic, expat with great Internet skills …
As best I can tell, there are three primary Internet sources here – Smart, Coral Cable and BTL.
Belize Telecommunications Ltd. (BTL) is the gorilla in the room. Every commercial Internet provider buys their bandwidth from the government agency. They don’t work on Saturdays.
Smart is the tech whiz kid, a portable card you can take with you anywhere but users we talked with say it is s-l-o-w.
Coral is the feisty upstart, challenging BTL for customers — while still being dependent on it for its pipeline.
You know me. I’m a sucker for upstarts.
So we went to Coral Cable, which was actually open on Saturday. Yea, upstart!
“I’m very sorry, we’re not taking any new customers at present.”
An internet company not adding new customers? Unthinkable.
Welcome to island life, my friend.
“We’re experiencing some technical issues right now that make adding new customers impossible.”
The technical issues, as best we could determine, is that BTL sells a fixed amount of its capacity to Coral. And this being the High Season, Coral is currently maxed out and negotiating for a bigger piece of the pipeline.
Which puts BTL in a nice negotiating position, I should think.
It’s like housing: Scarce in High Season, plentiful the other eight months of the year.
Shortly after we left Coral’s office, their entire Internet system went down.
On Monday we’re off to BTL and hope that they have room for one more Internet hookup.
Meanwhile, we’ve tapped in at WiFi-with-breakfast places like Estel’s and Melt but you begin to feel a little guilty about hogging a table during the busy season when everybody makes their money.
So if Rose or I am a bit non-communicative over the next week it is because we’re limiting our Internet activity.
Instead, we are bike riding all over the island, reading some nice books, food shopping, cooking, meeting new people, exploring, relaxing, falling more in love with each other …
Maybe we don’t need that WiFi connection.
UPDATE: Be careful what you ask for! We cycled over to BTL this morning and Vanessa Guerrero couldn’t have been more helpful and delightful to work with. She’s set us up with home Internet, which the techs will install some time before Thursday.
Vanessa was born on the island, left as a baby and returned at ages nine and 16, the last for good. She has seen it all — the expansion from quiet little fishing village to TripAdvisor’s No. 1 island destination in the world.
She’s the kind of person you’d love to stroll around town and see what it used to be through her eyes.
For now, back to the bikes! Let’s roll, Rose!